Description
This training course will provide participants with an in-depth knowledge and understanding of the features and concepts related to the Sales module of Microsoft Dynamics 365 such as Leads, Opportunities, Quotes, Sales order processing, invoicing and managing basic marketing campaigns. Our hands-on approach will ensure that participants are able to leverage this great tool to manage and monitor their day to day Sales operations and activities efficiently and effectively.
Course Highlights
· Exam prep for Microsoft Dynamics 365 for Sales Certification (Exam MB2-717)
· Demos / Hands-on Lab Exercises
· Real world examples / Case study
· Relevant study material / books to be provided
Topics
· Managing Sales using Microsoft Dynamics Customer Engagement
· Managing Customers / Accounts
· Managing and converting Leads
· Recording and tracking Opportunities
· Setting up the Product Catalog
· Processing and managing Sales Order
· Managing Quotes and Invoices
· Introduction to Marketing in Microsoft Dynamics 365
· Working with Goals and Metrics
· Manage Relationships and Sales Analysis
Course Duration
1 Days (8 Hours)
Course Schedule
Saturday Jan 12, 2019
Time: 9:00 AM- 5:00 PM
Delivery Format
Instructor-Led, Class room Training
Course Fee
CAD $495.00
Venue
Venue 5800 Ambler Drive Mississauga, ON L4W 4J4
Intended Audience
Sales (and Marketing) professionals and Managers, Business Analysts, System Customizers, sales operations managers, customer service managers, service schedulers, administrators, office managers, executives
Instructor
Shan Mehdi, MCSA – Microsoft Dynamics 365
Shan Mehdi is a business software solutions developer with 15+ years experience of working in all aspects of software development life cycle such as system analysis and design, development and coding, testing and training. Throughout his career, Shan has been involved in successful implementations of numerous Microsoft Dynamics CRM / 365 CE applications for a variety of businesses and industries.
To view full profile please visit https://www.linkedin.com/in/shanmehdi.
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