Microsoft Dynamics 365 Customer Engagement Online Deployment

Description

MSCRM-365-04
LearningWay has designed this 2-day training course to equip participants with the knowledge and skills required to deploy, maintain and administer Microsoft Dynamics 365 customer engagement (formerly CRM) applications / instances in an online (cloud) environment. The training will also cover other relevant topics that will allow participants to become acquainted with tools and techniques used for proper planning and execution of an online deployment. For example, the course will teach them how to migrate their legacy data into their newly deployed Microsoft Dynamics 365 instance and to integrate a Microsoft Dynamics 365 CE deployment with other Office 365 applications.

Course Highlights
• Exam prep for Microsoft Dynamics 365 customer engagement Online Deployment Certification (Exam MB2-715)
• Demos / Hands-on Lab Exercises
• Real world examples / Case study
• Relevant study material / books to be provided

Topics
• Overview of Microsoft Dynamics 365 (Online) architecture
• Requirements for Microsoft Dynamics 365 client devices and connectivity
• Pricing and licensing
• User and subscription management
• Deploy and maintain instances
• Integration with SharePoint, Exchange and OneDrive
• Integration with other Microsoft Business Solutions and 3rd party applications
• Integration with Outlook
• Configure Dynamics 365 for mobile devices
• Data migration / import & export

Intended Audience
Network administrators, Network managers, Solution architects, DevOps, System Customizers, Application Administrators and Support Analysts, Software Developers and Programmers, DBAs, ERP / CRM Consultants, Business Analysts, Functional Consultants, Project Managers

Course Duration
2.0 Days (16 Hours)

Course Schedule
Sat Dec 08, 2018 and Sat Dec 15, 2018
Time: 9:00 AM- 5:00 PM

Course Fee
CAD $500

Location
5800 Ambler Drive, Mississauga, ON