Description
Course Objectives
This course will help participants learn how to use and administer world’s leading customer relationship management (CRM) software, Salesforce. It will also prepare participants for Salesforce Admin Certification (CRT–101). Passing Salesforce exams and acquiring these valuable certifications is one of the most effective way for IT professionals, who are planning to start a career in Salesforce, to prove their knowledge and expertise of the platform. Even if you are already working with Salesforce, our certification-focused course will help you enhance your existing knowledge to get even more out of its features and capabilities.
Main Topics
Introduction to Salesforce
Organization Settings
User Management
Data Security
Workflows
Process Builder
Approval Process
Dashboard and Reporting
ETL
Hands-On Activities
Our hand-s on approach allows you to test new skills and apply knowledge to the trial working environment through a variety of practical exercises and labs.
Duration
18 Hours
Location / Mode
Online Live Instructor Led Training
Instructor
Lead Salesforce Consultant
Pre-requisites
No Prior experience with Salesforce is required. No programming knowledge is needed.
Good to Have: Background in Information technology or Computer Science
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